Merton – The Place

Merton Data contains a wide range of different pieces of data and information that help you to understand more about the borough and its population.

To give you a summary of the key facts and figures about the borough that sets out Merton – The Place, please see the links below:

Merton narrative

Merton narrative infographic

Residents’ surveys

We regularly survey residents in the borough, face to face by independent researchers, about their attitudes to their local area, council and council services. Over a thousand local people are interviewed in their homes and public places ensuring that the opinions of a broad mix of residents are collected. We have also surveyed young people between the ages of 11 and 17.

The last survey was carried out in 2017 and the results show a record number of residents think Merton Council is efficient and well run (76%). The survey also reports record satisfaction rates among residents who agree the council is doing a good job, responds quickly when asked for help and involves residents when making decisions.

Over 90% of Merton residents are satisfied with the local area as a place to live, which is significantly better than the national figure (80%). Most residents (96%) feel safe during the day and after dark (85%).

Nearly two thirds of residents agree the council provides value for money (65%), well above the national figure (47%). Seventy-five percent agree the council acts on the concerns of local residents and 81% were in agreement that the council kept them informed about services and benefits.

Significantly more residents said they were satisfied with the leisure and sport facilities compared with when the council asked residents in 2014. Resident satisfaction with all council services outweighed dissatisfaction, but repair of roads, parking, and street cleanliness in the borough all had lower satisfaction levels than other services. 63% did not feel litter on the streets was a problem in their local area, whilst 37% felt litter was a fairly or very big problem.

For more details and the full results of the 2017 survey please click the link below. Please also follow the link to see previous Residents Survey results.

2017 Residents Survey